Voiceflow is a platform that helps create talking computer programs, like those chatbots you might have seen. These chatbots are becoming really popular, especially after systems like OpenAI’s ChatGPT got attention. A company called Gartner said that in a few years, about 1 in 10 times you talk to a computer for help, it might actually be a chatbot.
Because of this, many companies want to make tools for creating these talking computer programs. It’s like a big market, and it’s getting even bigger. A group called Future Market Insights thinks that in ten years, this market will be worth almost 50 billion dollars!
This brings us to Voiceflow. They’re a company that helps people build these talking computer programs. They recently got a lot of money – 15 million dollars! A group called OpenView gave them this money. Altogether, Voiceflow has collected 35 million dollars in funding. This means the company is now worth 105 million dollars.
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“Voiceflow’s CEO Announces Strategic Investment for Advancing AI-Powered Tools for Enhanced Customer Support”
The CEO of Voiceflow, Braden Ream, said that they will use this money to make their tools even better. They want to add something called AI, which stands for Artificial Intelligence. This will help people make really smart computer programs that can help with things like customer support.
Voiceflow started in 2019 by some friends who had an idea. They wanted to make a tool to help people create these smart computer programs easily. They started by making programs for devices like Amazon Alexa. Now, they help other people make these programs too.
Their main focus now is on making smart computer programs for customer support on websites and in apps. They have a platform, which is like a special computer program that helps people make other computer programs. They say it’s as good as another program called Figma. Using their platform, a company can make a smart computer program that can understand and talk to people using big language models, like OpenAI’s GPT-4.
Voiceflow’s platform is special because it lets different people work together to make these smart computer programs. They can use different models and technologies to make them work better. This is useful for companies because they don’t have to use just one model or technology.
Voiceflow has competitors like Google’s Dialogflow, IBM Watson, AWS Lex, and Microsoft Bot Framework. There are also other smaller companies in this field. But Voiceflow is doing well. They have about 450 customers, including big companies like Amazon, JP Morgan, and The Home Depot. These companies use Voiceflow’s platform to make smart computer programs.
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The CEO of Voiceflow said that more people are interested in smart computer programs now, and their company is growing. He mentioned that since OpenAI’s ChatGPT became famous, the number of people using Voiceflow has doubled. He also said that Voiceflow helps all kinds of people, even those who are not experts in technology, to work together and create these smart computer programs. This helps companies make and use these programs faster.
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